This really depends on when the tournament cancels and why.
Cancelation due to lack of interest
About half the time, a first-year tournament will cancel due to lack of interest. It is hard these days to get a tournament off the ground. We know that and will take the risk with you if you show good faith. We also ask that you estimate your final teams low, so that your first invoice will not exceed your final team count.
If you end up canceling but have not accepted or scheduled teams, we will not invoice for the final amount. If you want to try again next year and make a good faith effort to get your event off the ground (i.e., sanction, market, etc) we will roll your initial invoice into the next year. (If you decide to call it quits, your initial invoice payment is used to cover our work to date on setting your event up, etc.) If your second year is unsuccessful, we’ll use your initial invoice payment to cover our work and start the invoicing anew.
Cancellation due to weather or sudden field loss
You can plan everything except the weather. We really hate to see a tournament come together nicely and be cancelled at the last minute, either in whole or in part. But it happens and the question of who owes who what and why comes into play.
The TourneyCentral site is an entire system designed to communicate quickly with your teams, not just a scheduling program, even though that may be the most visible part. The games are just the very last activity in a very long process. When disaster strikes, it enables you to keep your teams informed.
As a general rule, once the teams have been accepted and scheduled and we have cut an invoice covering the final count, it becomes due and payable, regardless of whether or not the tournament has to cancel or truncate any part of the event. If this presents an exceptional hardship, call us; we’ll work with you.
We recommend you get event coverage insurance and that coverage includes TourneyCentral invoices.