We are all set up and ready to go at the 2012 NCSAA Convention in Kansas City, MO. Last night was a great meet and greet opener.

Stop by today (booth 1342) and get your free QR Code sticker and check out why 2012 will be a great year for mobile in soccer tournaments.

For a player, parent or coach visiting the tournament website, there is no reason to click on the logo if there is no additional information. They know all that is going to happen is a visit to the sponsor’s website. But they don’t know why they would go there other than being sold something, so they don’t click.

Sometimes the easiest thing to ask for is to “make the logo bigger” but the more effective strategy is to make the sponsorship footprint bigger. Think what your sponsor means to the player, parent or coach. Ask the sponsor what special information they have for your audience and make that the SuperDeal. Then ask for a flyer or coupon This does not even need to be a discount, just more information targeted to your tournament-goers and their fans. And a video never, ever hurts. It could even be the sponsor welcoming the teams to your tournament.

If you want to go further, you can post a news story on your front page and email it to the teams. If your sponsor relies on foot traffic during the event, you could send text messages from the Team Applications Module to the team contacts, sparingly of course. You could also tweet out offers using your twitter account.

Think about how you can increase your sponsor’s footprint instead of just their logo size. Chances are, if they have success in year one, they’ll keep coming back every year.

If your soccer tournament is like most, the same folks are doing the same jobs every year. On one hand, that is good because you have consistency. On the other, it is bad because there is no new talent to take over these critical jobs if the veterans were to leave.

I read Chris Brogan’s blog regularly about social media. For the most part, he is considered an expert in social media technologies such as Twitter, blogging, Facebook and the like. But I don’t think he is an expert on human behavior. Yesterday, he posted a rant about people using robots to reply to a new Twitter follow. There was (and still is) some discussion going on about his opinion on using robots, but I think Jeff Crites’s comment (#182) sums up the issue most closely aligned with soccer tournament would-be volunteers.

Most volunteers just want to help out and have some fun. Having been involved in soccer clubs for a number of year, both in the inner circles and on the outside, there are mainly two reasons people do not volunteer, regardless of the excuse they may use.

1. They are afraid that if they open their time to one or two things, the tournament will take advantage of their time and inundate them with responsibilities. So, it is easier to say no and keep the door shut.

2. They do not feel accepted by the “inner circle” of folks who already run the show. This is perhaps the most common reason.

A soccer tournament, like Twitter, is a scary place. There is a lot going on and a lot of folks who are experts at making it happen. They know all the rules — written and unwritten — and they make it all look easy. They are intimidating to new folks. And — like the Twitter community — the veterans have little patience with anyone who is new coming in and shaking things up. (If this does not describe your soccer tournament, consider yourself very, very lucky. Be honest with yourself; this is all part of that human condition we’re cursed with.)

New volunteers do threaten the status quo. They threaten the existing “power circles” the veterans have built. And that is a good thing because they also bring in new blood, new energy, and a different perspective. If there is no change, there is no growth.

Sure, the veterans will rant about these “new guys coming in and wanting to change everything,” but experienced, seasoned leaders will do it in private and as a release of their own fears of becoming irrelevant and obsolete, not as a rant against new blood who may not quite understand the rules but have good intentions. There may be a few new folks who step up to volunteer for the wrong reasons, but for the most part, they will be found out quickly and either corrected or asked to leave.

Our advice: Running a soccer tournament is more about leading people than it is about finding teams and scheduling games. Stop and think about how you felt the very first day you volunteered. Think about how scary it was being among all those people who were so sure of how to do things. Did you feel comfortable? How long did it take you to become the expert you are now? Did anyone take you aside and show you the ropes?

As a tournament director, identify those areas in your organization that have built walls to new volunteers. Actively seek to tear them down. And, if you have built a wall around yourself, start tearing that down. Pair new volunteers with those expert veterans who are open to change. Establish a new volunteer system that encourages change.

And try the new ideas suggested by new volunteers, but make them responsible for executing their own ideas. If they work, you’re ahead of a lot of soccer tournaments who are doing the same-ol’, same-ol’ every year. And, if they don’t, then they don’t. Don’t make a big fuss, don’t point fingers, but do encourage change, personal responsibility and innovation. If other volunteers see that you rant on unsuccessful ideas, they will be less apt to propose them and your tournament will not grow.

And never, ever use the phrase “We tried that once and it didn’t work.” If a new volunteer is willing to put in time and effort on an idea you tried a few years ago, perhaps times have changed and it will work this time.

Whatever you do, never publicly rant against new people who are enthusiastic and bright-eyed, even if they get stuff wrong and tick you off with their energy and excitement. It will make your soccer tournament look stodgy and you will scare off entire generations of potential volunteers. And your tournament will stagnate as your current experts get older and more resistant to change.

Make this year the year you resolve to try new things and break the status quo. In a down economy, the worst product to be selling is a commodity that anyone can get anywhere. Resolve to be different, to be special. Resolve that new people with new ideas will help you get there.

Meet us in St. Louis for the NSCAA. Jan 14-17, 2009
We’re in booth 1735 and we won’t even try to sell you anything, so you can stay and chat as long as you want. Really. And, if you want to make a podcast promoting your soccer tournament, Back of the Net will help you with that. You don’t even need to be a TourneyCentral tournament.

TourneyCentral.com announced today that the web sites that deliver real-time information about youth soccer tournaments are 100% compatible with iPhone. The mobile devices ship with MacOS X’s Safari web browser and allows the user to view the full web site instead of a specially formatted one as used by other popular so-called smart phones such as Blackberry and Treo.

“We have always developed on the the MacOS platform,” says Gerard McLean, president and CEO of Rivershark, Inc., TourneyCentral’s parent company. “The Safari web browser is a standards-compliant platform and it makes sense to make sure our web-based application reaches as many people as possible without requiring they use any particular web browser.” McLean adds that the display is adjusted to make sure the software also works on Microsoft’s Internet Explorer.

Since it began development in 1998, TourneyCentral has used Mac-based software to design the web-based interface of its web site as well as organize, correct and catalog photos quickly for the tournament web sites using AppleScript, an Apple software product designed to automate repetitive tasks. With the release of MacOS X and the UNIX underpinnings, development was accelerated even more as programmers were able to test in a UNIX/MySQL environment locally on an Xserve, Apple’s server platform, before moving the software to the production-ready servers.

“What this really means for tournament directors,” McLean adds, “is that they will be able to manage their web site in real-time at the venues or en route without worrying about whether or not they have an Internet connection.” Since TourneyCentral sites have web-based scoring and news modules, including email broadcast, a tournament director is now always in touch with the guest teams.

For more information about Apple’s iPhone, visit Apple.com

About TourneyCentral
TourneyCentral.com provides comprehensive, event-focused, web-based solutions for youth soccer tournaments and is wholly owned by Rivershark, Inc. an Ohio Corporation. Since 1999, TourneyCentral has been producing web sites that provide youth soccer tournaments with end-to-end integrated experience management for guest teams, from marketing through scoring. In addition, the advertising tools provide the tournaments with an increased opportunity for advertising and sponsorship revenue as a result of significantly increased traffic to the web site. For more information, visit www.tourneycentral.com.

Companion and marketing partner properties consist of: The Soccer Tournament Review, a blog and iTunes podcast for tournament directors, MyTournamentSpace, a photo-sharing site linked directly into the tournament game schedule and www.ticoscore.com, a single-source database and ranking system for soccer tournaments.

Visit us at the 2009 NSCAA in St. Louis, MO.